Quote from: LoyceV on June 26, 2021, 02:05:34 PM

Currently I can't enter a Price for the order, so I can't test anything. Clearing cookies didn't help.
The feeld looks "unavailable":
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We added the option to create market orders. What this means is that you do not have to set the price. You just select the amount and you click either the buy or sell buttons. This will generate a price at whathever the current market price is.

If you want to select the price of your order, you need to switch to Limit:

Quote from: LoyceV on June 26, 2021, 02:05:34 PM

What's still unclear to me (and not intuitive) is what's going to happen when I start a trade. I understand the amount, the leverage, and the liquidation, but I have no idea when a trade will take profit.
Earlier it didn't say "Market" and "Limit", that has been added now. That helps, but I'm still unsure: with Market, I assume the price I enter will be to close the order, is that correct? So if I'm buying now, I should enter a price higher than the current price, and if it reaches that before liquidating, I turn a profit. If that's the case, it may be more intuitive to split the Order field into 2 parts: one to buy, and one to sell. The one to buy shows the Price is to sell, and the order field in which you click sell shows the Price is to buy. (am I making any sense?)

You can see the trades you made at the My Trades, right next to the Open Orders.

If you buy first and then sell at a higher price, you made a profit and your total balance will increase. Also if you sell first and then buy at a lower price.

Clearly this is not as intuitive as we wanted, but that's what the feedbacks are for!

One thing we learned already is that open positions need to be much more salient. Once you click the buy button (with Market order), you will make a trade, and your position will change as a result. We want everyone to see that immediately.

Probably we'll make it bigger, maybe we can make it flash once it changes. Also, when you close your position, we can make your balance flash green or red depending on whether you realized a profit or a loss.

Maybe we could show your real time profits or losses on open positions! Yeah, we are going to do that

Also we may add some "notifications" to the My Trades panel so that you know you can click there to see the last trades you made (including exactly the price you executed at), and same thing on the Open Orders when you place a limit order and it appears on the book.

I don't really understand your suggestion regarding splitting the order fields. Are you talking about "Take Profit" prices? Like, if you are going to buy right now (say at 33,000) do you want to define the price (say at 33,050) at which you will close your position at a profit? If so, we are planning such an interface for the future.

Right now, however, the price you set is the limit price for your order (how much you are willing to buy for right now). If you put this price higher than current price, you will just buy immediately at the market price (not the higher price you set!). Again, you can only set prices on your orders if you are in the "Limit" mode. We'd like to encourage you to try out the "Market" mode: just click the buy button whenever you think the price will go up and once you want to take profit or stop losses you can click the sell button.

You need to keep a watch on your current position. If it is positive you need to sell to close your position, and if it is negative you need to buy to close it. We are also working on an "Open Position" line with a "Close Position" button. You can see your position on the amount field here:

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All withdraws

Quote from: LoyceV on June 26, 2021, 02:05:34 PM

My new test-withdrawal shows up as Pending, and the amount doesn't get Frozen.

If your withdraw shows up as Pending, you need to confirm it on your email. After you confirm it will freeze balance (if balance is available) and will appear as Approved. You then need to wait for us to process it manully (in the future we'll have a hot wallet and you won't have to wait in most withdraws).

Quote from: amishmanish on Today at 05:05:12 AM

Made an account and reading through the documentation to understand what this is about. I am not really into trading so this is going to be a learning experience from me.

Reading about the profit calculation, is this website going to be about returning the profits in terms of BTC and not stablecoins per se? If it is so, I think its a great idea. It'd be great if you can include small tutorials about how to use the website. This would be good to onboard newbies like me because the idea of "batch auctions" isn't something we hear about everyday.

If you can provide a bit of hand-holding, people like us will be open to exploring more.

Thanks for trying out! Yes, all your profits will be in bitcoin. So yes, it is kind of a funny trade because you can 'buy' and 'sell' bitcoins and you get more bitcoins as profit. For now, of course, and until we are confident enough to launch with real money, your profits will be in testnet bitcoins.

We'll have a tutorial eventually, but first we need to understand much better what the challenges for new users are, otherwise we won't be able to create a helpful tutorial.

Our batch auction mechanism should not be something a new trader has to worry about. Rather, the experience should be very much like that of other futures exchanges.

Probably there is quite a lot that is very confusing right now. Believe me: if you feel confused, that's our fault, n yours! If you can give us feedback regarding what your impression is as a novice trader, that would be awesome. If it is your first time at a futures exchange, that is great as well: futures exchanges are known to be confusing for new users, and we'd like to change that.