I logged in from one country but I use a dynamic IP address so it could have been many IP addresses, maybe I also had a VPN turned on once when logging in, why is it still impossible to verify my account?
you sent me only half the balance of my account.
You requested a withdrawal for 0.0025 BTC on 14 March and confirmed an email for that amount. This was the full account balance. We did not alter your withdrawal request in any way, and sent it as it has been pending since then. Obviously, the value of Bitcoin has changed over a 3.5 month period. We cannot be responsible for fiat value fluctuations, and as stated, we have been waiting to hear from you since we stopped trying to make contact on 31 March. This is the first time you have attempted to contact us since then and we are pleased to have resolved this matter immediately for you. Thanks again.