A company looses value if they get involved in a scam activities or trying to scam her clients, I don't like a company that have already had that bad tag of scam with their name, no matter how the company might have pretended to be nice again, a scammer remains a scammer no matter how much those company might have had. No matter the amount of ROI a gambling platform is generating, if they aren't scamming their clients, they are good enough to be successful in the future because of their gradual fulfilling of promise which made them be trustable by many.
It's hard to attain back the reputation once a company had already made their wrong decision and got a bad track record.
That's so true that people might trust them again but not wholly and not everyone who used to gamble onto their platform might go back but not all of those that have gambled there.
There's already a trust issue if a casino did something wrong and didn't resolved the issue asap.