Quote from: Kakmakr on Today at 03:00:29 PM

Quote from: AlzheimersSports on Today at 09:30:20 AM

Just came off live chat to enquire on what is happening, also to ask what reason my chat privileges were removed.
It is shocking response, "your account will remain permanently muted" and then dodged my question as to why

Note my balance is now slightly less, as I placed a bet on Ukraine to win today but still 178k as TRX value is up (yes, can still bet plenty)

Something is fishy here.... You said in your first post that they have frozen your account and now you still have access to the account to place bets? Do you actually mean that they have blocked the withdrawal option to your account? (They will block the withdrawal, if there are fishy things being done with that account or accounts linked to that account)

In any way, I think this is just a case where the verification team is a bit too busy lately, because they might be swamped with loads of people verifying their accounts lately to qualify for the extra 10% for the Weekly. (You get 10% extra, if your account is verified) Wink

Quote from: Kakmakr on Today at 03:00:29 PM

Quote from: AlzheimersSports on Today at 09:30:20 AM

Just came off live chat to enquire on what is happening, also to ask what reason my chat privileges were removed.
It is shocking response, "your account will remain permanently muted" and then dodged my question as to why

Note my balance is now slightly less, as I placed a bet on Ukraine to win today but still 178k as TRX value is up (yes, can still bet plenty)

Something is fishy here.... You said in your first post that they have frozen your account and now you still have access to the account to place bets? Do you actually mean that they have blocked the withdrawal option to your account? (They will block the withdrawal, if there are fishy things being done with that account or accounts linked to that account)

In any way, I think this is just a case where the verification team is a bit too busy lately, because they might be swamped with loads of people verifying their accounts lately to qualify for the extra 10% for the Weekly. (You get 10% extra, if your account is verified) Wink

Then why did they freeze his account if they are unable to quickly check it moron? Why did they request him to submit all his documents under 24 hours if they can't do anything on their part during 5 days ? What will do AlzheimersSports if he urgently needs his 20 000$ tomorrow? You seem to be another bootlicker spammer advocate that deserves to be tagged...