Quote from: r00tdude on July 04, 2021, 01:43:10 AM

Quote from: jbrow8 on July 02, 2021, 09:20:47 PM

I have a problem, I paid for two apollo-btc units , (batch one), and only one arrived. Since then I have sent all the documentation requested, received an apology, and assurance that the missing items were to mailed out, but after three weeks now nothing, not even a response to my recent inquiries about the status of my unfulfilled order. Its only about $350 in BTC but the reputation of the company is in my mind very bad. Its one thing to make a mistake and fix it, but to ignore my email inquiries into my paid order is not something a reputable establishment can or should survive. At best the over priced bug ridden device billed as an American company achievement is now starting to look like more of a disgrace. Just wondering who else has similar problems before I get banned from posting.

As a customer of FutureBit before it was FutureBit, I can tell you that your experience is certainly not indicative of the performance of John's company over these many years from the original Moonlander through this rig: I can also say that you can complain publicly until the cows come home, and I'd still gladly buy every unit John would make available to me.

You make yourself look bad by making truly unfounded complaints like these publicly (bug ridden/overpriced) - disputes like this are always best handled privately between the two parties.

If you don't want your rigs, sell them to me for the full price you paid for them and forget you ever posted in this thread. I'm available by PM here.

r00tdude

He has a right to complain if it is true.

So far I see zero evidence he is lying or telling the truth.

Since he would know his order number. He could post it here and the op could confirm that the order was for 2 units. Or not.

I know the op for over 5 years. While his gear has had issues here and there. He has always stood by it and fixed the issues. One by one.

I would love to see evidence of 2 units purchased or not.

All I see is a newbie complain without say I had order xxxx or order xxx2
I paid xxxx here is my receipt.

To me if a person complains publicly he should give some evidence publicly.

He can cut the address and name.

my order on feb with enough info to prove I did an order.