Quote from: dezoel on Today at 08:49:29 PM

Quote from: BETOP.GG on Today at 10:10:23 AM

Quote from: EKoston on Today at 07:55:34 AM

i like the site very much

new design compared to standard bookmaker.

works good on mobile and desktop as well

very good offer on pre and live games. so all in all very good bookmaker

only complain which i dont understand. why should i do a KYC on your site?

Also in FAQ you say

Do i need to send documents for withdrawal?
Currently we don't require mandatory verification for withdrawals.

but now i want to withdrawal?

Thanks for your good feedback.

Yes, we don't require mandatory verification for withdrawals, and for now we think around 99.9% of withdrawals were processed without this request. But in some cases we've got request from provider security team(and it's not related to withdrawals, just general user behavior) and to make sure everything is in order and there's no breaking the rules (for example when they notice something which could be breaching them, like potential multiaccount usage for the same user etc.) we're required to proceed with this request and after completion everything is fine for the user.

That's absolutely fine if that's the case. I was actually wondering if KYC is mandatory like some other sites or optional and good to know that at least some sites still respect anonymity otherwise most of the good ones are trying to get KYC from users by either giving them lucrative offers or stopping their withdrawal randomly.

I registered earlier to your site but didn't play because I wasn't sure of the KYC thing and couldn't find a very good welcome bonus, but surely going to try some games now.

I just wanted to tell you that for some reason the emails I get from your website are coming into my spam instead of my inbox and I use Gmail so a lot of users must be missing your emails.

Thanks for feedback, yes, we were trying some different outside services for few promotional emails sending and they did have low deliverability for inbox, so we stopped using them.