Quote from: Andreas_CoinTracking on Today at 08:13:11 AM

@plenty
Please reply to the ticket your raised so that we can check the status there.
It is always possible to add transactions in the meantime manually if an API does not bring them in for whatever reason acknowledging it takes some effort here.

I have had an ongoing support ticket for three months already! First I was being reassured that the fix was being worked on. Then I had huge apologies from support. Again I was reassured the issue would be fixed. Then two updates and it is still not fixed. And unfortunately, I have neither the time, ability, nor interest for cointracking or my accountant to poke into my portfolio to manually add the translactions. This is not a fix. In fact if I had taken this advice months ago, I would have be required to pay someone for three months of transaction imports. The whole idea of the platform is for automated blockchain accounting. How hard is it to make sure that bug is fixed when the customer has indicated the technical problem with precision from the Exchange itself, repeatedly reminded you and the support staff via the ticket, and given you THREE MONTHS to simply add the Admin Debit field to the API? There is no excuse except incompetence or malevolence.

PLEASE FIX THE BROKEN API AND PUSH IT INTO PRODUCTION.

Thank you!

~Paying Customer