I have had some response from them about 4 days ago to emails about another miner i sent in for repair. I sent email to
sales@myrig.com and the response came from the same address. Also received the repair ticket notification 2 days ago.
You might be trying an old number, I would try emailing them
Also, i notified that Myrig email alias of the complaint posted here and encouraged them to respond.
Thanks Yrth. Yes I've been emailing them at
sales@myrig.com. I have an active ticket in their system but it's been the same status since July 9 and I haven't seen any updates since. How long does it usually take for them to get back to you? I've called+1 720 744 3090 numerous times only to have it ring and ring with no answering service. Is their another number I can try?