3/25/14 UPDATE

Quote from: r3wt on March 25, 2014, 03:51:12 PM

THIS IS A FINAL NOTICE WITHDRAW YOUR COINS IMMEDIATELY(BEFORE 3/27/14 11pm UTC) OR YOU WILL FORFEIT THEM. Take note of any debt repayment codes credited to you in the "funds owed" tab of your account page. These will be redeemable when the new exchange is launched.

Thanks,
Garrett

3/20/14 UPDATE

Quote from: r3wt on March 20, 2014, 09:02:08 AM

ATTENTION:

my cellphone quit working, and i cannot login to my normal email account(the one used for support) which is protected by 2fa. so in the meantime,if you need to contact with me about anything support related, please use the following email address

admin @ openex.pw

3/19/14 UPDATE
PLEASE READ THIS IMMEDIATELY.
https://bitcointalk.org/index.php?topic=508674.msg5788345#msg5788345

3/17/14 UPDATE

You have until 3/27/14 to withdraw all funds. if you choose not to, you are surrendering these funds.

Repayment System Complete. Details:

Quote from: r3wt on March 18, 2014, 01:26:04 AM

ok, the new system is up a few things to take note of:

withdrawals process normally, until a situation is encountered where there is not enough in the wallet to pay a withdrawal. in this situation, 10% of the withdrawal is paid, and the remaining 90% is placed in the funds owed table. from the user account page, you will see a new tab that says funds owed. in this tab you will find an explanation for everything, and a table containing:

coin | amount owed | confirmation code

you will be required to copy your confirmation codes. when you sign up for the new site, in the account page you will see a link to claim your confirmation codes. after a code is verified, a share is issued for the amount you are owed of a particular currency. this share will either be paid on a daily or weekly basis, probably daily just to keep you happy. each payout will subtract from the remaining debt. once the debt reaches 0, the share will expire, as you have been paid in full amount of what you are owed. i know this is a terrible inconvenience and many people will probably not be happy with it, but something is better than nothing and this is the best possible way of us to settle our debts with our customers.

if you have any questions or concerns, please continue to voice them in this thread, and i will answer you in due time. i check this thread for new replies several times per day.

thanks,
Garrett

Police Situation
The police have been contacted, but have yet to do anything. Server company is not answering requests for reverse proxy logs. For the time being we are assuming all responsibility for the loss.

Future of OpenEx

OpenEx will return to operations once the Luapod platform is complete. All debts owed to customers will carry over to the new system, where you will be able to retrieve your "debt share" by providing your confirmation code. It is not necessary to sign up with the same account name or email address, however doing so would be advantageous in the event a dispute arises over the ownership of a "debt share".

We will entertain and discuss any other questions, especially those of customers.

Other Information

Quote from: Jollyburner on March 11, 2014, 04:16:22 PM

Quote from: r3wt on March 11, 2014, 04:25:58 AM

BCX is a troll. he knows damn well i'm not hydroponica, he just loves stirring the pot.

evidence?/??

what like the cold storage and master accounts to prove i had nothing to do with it:

COLD(rec'd : 68.92 BTC)
https://blockchain.info/address/1JDo3Nws2X2A7ictiXAX7cmeYFuKYkVuWn

MASTER(rec'd : 66.61 BTC)
https://blockchain.info/address/19TKnov5V2XVrWQ8K5ei2Y7EzzaeMXARSd

and the payout log:

FEE SHARES SCRATCH PAD::->

FIRST PAYOUT

Total   0.795444697264894
staff   0.47726681835894 -- Paid
shares   0.15908893945298 -- UNPAID
site   0.15908893945298 -- Spent on Doge

SECOND PAYOUT

Total   0.31044333542066
staff   0.1862660012524 -- Paid
shares   0.062088667084132 -- UNPAID
site   0.062088667084132 -- Spent on doge

THIRD PAYOUT

wasn't payed out because of hack we are in no position to take money, but it was around .41

<-X
In addition some btc was used to buy coins at cryptsy(doge and 42), and some SKC & BLC @ (atomic trade), however 1.4 btc remains in the cold storage wallet, albeit it is tucked safely at other addresses. this means we are pretty damn near not a satoshi missing on our end.
The next step is notifying the police with all of this information as well as the server logs. something tell me this guy may have made a mistake and he will be caught. even if he is not, we will settle with the customers. we have yet to reach a consensus on the manner of repayment, but like poloniex we will settle with the customers. the website will be down for some months while we continue to work on LUAPOD and a open source rails project we are looking at. however, just as we have always been open and honest we will continue to remain transparent. we may have failed at this point but we are optimistic that we can still right the ship by doing the right thing.