I actually had the same bet in Sportsbet too (they use the same odds provider so this was void there too) and I just got word from Sportsbet that they agree with me that this was an unfair void and they paid me out my winnings for this bet. So see Stake, not every decision your odds provider makes has to be blindly followed. They make mistakes too and do unfair things. There is always a way to do justice to the customer! Hope you can do the only fair thing here and do the same as Sportsbet did.
Hi Jason,
I have been stung by late voided bets in the past and it is certainly frustrating.
Its a part of the sports betting industry as you are aware of and its not ideal.
Looking at your account, I'm happy to pay your bet out as a winner as a gesture of goodwill. 73 mbtc.
Give me a few minutes to process the transaction and there is no restrictions on the payments.
In regards to the Trustpilot post, if you could edit to show the latest development in agreement, that would be very generous of you.
Apologies for the concern and thanks for sticking around with us.
Inbox me any time.
regards,
Steve.
Sportsbet.io