Quote from: Pmalek on August 19, 2021, 03:52:47 PM

@BUFF.bet
I remember that post I made almost a year ago where I asked you why citizens of restricted countries can freely sign up on your casino even if they shouldn't be allowed based on your ToS. You reassured me and the community that players from countries such as Germany aren't allowed to play on Buff.bet with fiat, but they can use crypto and it wouldn't be a problem because such restrictions don't apply when using cryptocurrencies.

What you are doing now is basically the opposite of that. You are preventing a player you know is from a restricted location to continue playing on your platform? You knew he was from Germany and it wasn't a problem for you in the past, but now it's a problem. I wonder if his account would have been closed if he was losing money regularly!?

Based on what I see here, I think that despite the fact that GekkeBelg is from a location whose citizens shouldn't be allowed to gamble on Buff.bet, you told everyone that it was OK as long as they played with crypto. At this point all I can do is advice GekkeBelg to open a scam accusation against you because you confiscated his money. It doesn't matter how much he played, deposited, and won in the past because you didn't have a problem with it in the past.

You said that new regulations don't allow you to have players from Germany on your site. OK, that can be true, I don't know. If it's true, you can't apply rules retroactively and count what the player withdrew from the site in the past when such regulations weren't in place back then. Speaking of new regulations, can you show some proof that your regulator recently requested that you close GekkeBelg's account or the accounts of other German players?

If a scam accusation is opened against your site, you might see your account tagged with negative trust. It's your mistake if you allowed players from restricted jurisdictions to sign up and use your services because you said it was fine to do so. Now you have to do the right thing.

Dear Sir,

The answer to your question dated back 9 months ago, where our team said that crypto accounts might be registered from Germany, is not actually the case at this moment. We do not accept German players anymore even Crypto.

All information about the rules applying towards the gambling activity of the German citizens and related restrictions you can find out on the official site of the German authority.

Germany will be removed from the registration form for crypto accounts shortly.

Kind regards,
BUFF.bet team