Why you didn't contact the user when. The 3btc exchange didn't finish ?
Instead you just kept it . Did you guys think it's ok to just keep it ?
Hello there!
Why did you change your rules immediately after I contacted you? This is the archive of the page before the change and there is no item here
https://archive.fo/PcvZl6.12
In limited cases ChangeNOW may store User's funds. The period during which the User’s funds are stored by ChangeNOW is limited to 1 calendar year. After that ChangeNOW cannot guarantee the safe-keeping of the unclaimed funds.
Who are you to consider something 100% insecure? This can go on all the time, your uncertainty cannot be the reason for withholding my funds.
Has anyone contacted you during these almost 3 years? I gave you information about all the exchanges with you. No one can know this except the owner. YOU'RE IGNORING THIS FACT!
And by the way, your support really ignores me and could respond faster. 2 hours just to send a copied response, seriously?