Quote from: 1xbit_official on Today at 01:25:11 PM

Quote from: kontrakwel on August 27, 2021, 02:22:43 PM

1xbit took 550 mbtc away from my account, and refuses to credit the account. The winnings were 100% fair.
This is just a scam site which dont pay winners.
Account id: 252045431

Hello Konabel,

the answer was provided almost a year ago, and is in our signature post since that: https://bitcointalk.org/index.php?topic=5267172.msg56150537#msg56150537

The deposited sum was returned, and the return was confirmed by you. But when your main account received negative trust - you decided to create a new one.

PS. Does supporting such a blatant accuse should cause the same trust rating? Ask yourself next time

Quote from: rohang on September 01, 2021, 01:33:33 PM

FYI guys my deposit was credited after 12 hours, not sure if support did something or it was automatic, but they did send me an email telling me deposit was credited.

The deposit was credited, and now our security team checks if there were any issues in the network or on our side.
We will update this case later.

Quote from: sanalexios on August 30, 2021, 01:34:12 PM

It says removed as you can see. I asked them how can i remove a betslip, the answer is I can't.

Bet slip 20733279559 was changed by the player and automatically updated with the bet 20734043929.
Thus, the previous bet was removed, and the new one stayed.

Quote from: macedounius on September 01, 2021, 02:31:30 PM

Do you have already any update for me?

We have clarified with the team what happened in your case. And it seems that your account was closed by your request indeed, not due to violations. We apologize for the miscommunication in the previous post.
Yet, this doesn't change the fact that your account was closed with a withdrawal proceeded. And you still have opportunity to access this account by the request or once the block expires (in case you didn't request for a permanent closure).

Regarding the issue posted here: https://bitcointalk.org/index.php?topic=5357175.0

Quote from: lineleoneore on August 29, 2021, 06:12:49 PM

https://www.youtube.com/watch?v=hXiuogZBevw&ab_channel=Evgeniia VIDEO WHERE ALL STORY IS RECORDED. My bets, mark as regular bets as void and refund, and limit of bets 1usdt maximum ....

After watching this video you might think that 1xBit refunds winning bets, but keeps loosing bet.

This statement is easily denied by the winning bet right at the start of the video.
In addition, these refunded bets were placed on the known outcome, which was already stated by the support team.
Those lost bets were cancelled and refunded due to the same reason - no one would place a loosing bet on a known outcome. His withdrawals he didn't show for some reason.

It's obvious that the player tries to delude and tarnish 1xBit, which is seen by the time of his bets. He uses small markets and leagues, so it would be harder to track violation, but there is still information on web, for example: https://tennis-score.pro/games/yaroslav-tkachenko-ukr-evgeniy-skorobogatyy-ukr-setka-kap-2021-06-13-09-45/

Thus, his bets were refunded and account got limited to prevent such activity.

Sincerely,
1xBit team

I did not have acces to my old account anymore, and besides that, that has nothing to do with the scam.
You stole 550 mbtc from my account, you voided all my winnings. You just write that I violate the terms, while I am 100% sure I did not.
I did not confirm your "solution", you forced me to withdraw my deposited sum.
But the winnings frmo 550 mbtc were stolen by 1xbit.
1xbit is criminal organisation and steal your funds.