That is, in your opinion, it is absolutely normal that they let me make a deposit with a different name, but they don’t give me money to withdraw? From the point of view of humanity, is it okay to forbid me to withdraw even my deposit?! When my KYC is passed (in my humble opinion). This is a racketeering, in fact, to give money and prohibit withdrawing. What can we say about getting a winnings? After this situation, I hardly believe in it.
It's not ok to try to pass KYC with a fake name is what I'm trying to say, but in the light of what other users said above about "eddie" encouraging to use fake names, I'd agree that you should get at least your deposit back.