five days for just a simple verification of documents...
Hello, sorry for delays, sometimes it can take up to week to fully verify all documents, we'll try to speed up this process.
still unpaid since more than ... I don´t know if there is a reason why some withdrawals are processed within a few days ...
i already open a support ticket but only receive the answer: Hello, we'll recheck the request. Thank you.
...
Hello, your withdrawals have been sent already.