Hello 1xbit_official
~
Hello MrBrightside,
thanks for sharing all in details, the issue doesn't seem to be obvious, and that surely would help to spot it.
Your request was forwarded to our security, we will post the answer as soon as we have any.
It was placed on regular time... according to your own statements the result is 0-1 meaning England Won and my bet is settled incorrectly.
Contests here are provided by marketing team, and as it seen, the results of them are debatable sometimes.
First winners were chosen just like we do it at 1xBit - regular time means 90 minutes. This is how our odds provider deliver the results, and this is quite a common thing.
In the contest we may adjust the rules accordingly to players' requests.
If you do not agree with that - please contact us in support chat.
Trust ratings are almost always accurate in this forum.
There wouldn't be posts like
this or like
this, if the rating was always accurate.
If you look at our rating - a great part of it (like 90%) is just a notice that there are complaints. But the complaints are being resolved. Why there is no any green rating for the dozens of issues resolved?
And if you look at green rating of most of the bookmakers - it's given for withdrawals proceeded, contests held, signature campaigns and etc.
If looking at rating from this perspective - 1xBit is not any different, and there are proofs of it.
Also, you are clearly ignoring the fact that 1xbit has tons of negative reviews against them in other sites too.
Just like any other betting site, we have both positive and negative feedback. There is no bookmaker without complaints.
Sincerely,
1xBit team