Hi,
I'll start with the fact that my username on the site is: "ozkashi" As you know.
I can not understand why it is so difficult to you defeintly know that is my username only by my name.. Are there more customers you closed the account because of abnormal activites ? or you just want to buy more time to scam more customers? This is a very interesting question.
Regarding " cropped screenshots" , unfortunately you block my access to the account and the chat conversation with you can not be exported, so luckily I took screen shots of it.
Plus I confirm that I twice withdraw money from the site to my wallet, but I can not figure out why you think is ok to steal from me 20mbtc that in my balance.
about "2c) this is total nonsene. this is The exact sentence. " As for now I played only few bets (they win)." i explain that the bets that i placed win.
Your attempt to confuse is pathetic
in "3c)" you admit that you know my user name in yours site Otherwise how did you know that i withdraw more then 20 mbtc from the account?
I demand to get the rest of the money I have left in the account immediately.
Hi oz.kashi, our SOP is always to confirm the username of the member. You'll have experienced this in our CS as well, even though we should know your username given you are logged in. As you took some time to respond to us, probably due to timezone, we inferred your username from your bitcointalk user, and also your complaint time.
As mentioned, we froze your account on guidance of the sportsbook vendor you played on, BTi. BTi has gotten back to us; they flagged your account as you were detected as a sports arbitrager / movement better in a small league (you only bet on Israel leagues). While BTi won't share with us their exact rule set or algorithm used to classify you, they are one of the better sportsbooks we've seen and hosted.
Hope this clarifies the issue.
Hello.
i only placed bets on 2 games.. then i triyes to place bet in us open tennis and saw the max bet i my place. i contact support to more detiaels.
i dont think that gamble on isreal leagues is a problem. if my bets was lost you im sure that you wont call me "arbitrager / movement better".
you have no evidence to things you say, and you may call any customer that win "arbitrager / movement better".
as i understand from yours messsage you will not pay the 20 mbtc left in my account.
i asked from the forum member pls support my flag :
https://bitcointalk.org/index.php?action=trust;flag=2835all users should know to avoid this bookie.