Which wallet did you used?
This is explained in the OP.
You must contact the exchange where you are using and want to restore your account. It used to take time. Because your complaint will go into the queue. But, usually it will still be processed and you will get your account back.
This dude is talking about contacting the support of "the exchange" he used to help in the restoration of his account.
Those kinds of posts drive me nuts, and I put both of those members on ignore. One of them is even a Sr. Member from 2015, and taking a look at his post history, he has a habit of posting absolute crap. He probably could have become a Legendary member had he just posted more after he registered, in which case he'd be an exception to the "rule" being discussed in this thread.
There are far fewer newbies to the forum than alternative accounts. If you have "checked" my story, you will easily be convinced of this.
I totally believe that, and I think that's been the case for a long time now--with the exception of 2017, perhaps. There was a large influx of new members because of bitcoin rising in price so fast, and many of those accounts have become dormant since then.