Quote from: Kapitalism on October 20, 2021, 04:05:02 AM

Update: My funds are still stuck Sad

But did you follow the above posters suggestion? Live chat? bitcointalk ANN thread? I'll be adding their subreddit as well (https://www.reddit.com/r/kucoin)

Quote from: BitMaxz on October 20, 2021, 06:15:13 PM

Are you living in the US?

OPs past posts says they are indeed a US person. BUT KYC for US persons isn't supported in kucoin...

Quote from: https://www.reddit.com/r/kucoin/comments/q6xnbf/us_resident_forgot_trading_password/

kucoin_moderator: If you forgot your trading password, you'll need to undergo Identity verification which is different from KYC. Please check the process here: Part 3: How to Reset the Trading Password
OP: @kucoin_moderator can I do KYC from the US?
kucoin_moderator: Unfortunately, we don't support KYC verification of users from the US

Quote from: https://www.reddit.com/r/kucoin/comments/pm9r8y/help_with_verification_for_us_citizens/

OP: Hello I am from the USA and it says both here and on your website it is fine for us citizens to use kucoin. I tried to submit KYC and it failed. Are US users allowed to do KYC?
kucoin_moderator: KuCoin has not made any adjustments to our policies. Out of respect to the company's operational requirements, we are only providing service for countries listed in the KYC countries list (US is not included), in order to comply with all applicable laws and regulations. If a user's country is not included in the list, unfortunately, we are temporarily unable to verify the user's KYC. Rest assured that on KuCoin, KYC is not mandatory, you can still do transactions even if you are not verified yet. However, there'll be a withdrawal limit of 5 BTC per 24 hours for unverified accounts. Thank you!

It's quite deceptive to still encourage a user from a restricted country to use your platform knowing there can be hidden precautionary setups that may require them to KYC.

But kucoin does seem relatively laxer, OP may have a chance to get their funds out after talking it out.