Can you take a look at my case? I don't know what's wrong. Still waiting for a reply from your contact channels.
Hello Lemonn,
our support on the site works 24/7, you can contact us here next time.
We have forwarded your details to the security team, they will check your account. It might take some time since we are inactive on forum during weekend, but security team will keep working so you might receive a reply sooner via email.
In case there is a violation made by this account - one of the measures from the ToS will be taken.
I wonder why every week someone is complaining about your site? at first we might even think that maybe it was someone who wants to sabotage your site, but with so many complaints this theory that someone wants to sabotage your site doesn't work, so we can only conclude that all people who are complaining have strong reasons to complain.
Have you thought about solving this user's problem @1xbitscam?