Quote from: fluffypony on March 21, 2014, 07:41:52 PM

Quote from: Datalore1 on March 21, 2014, 07:34:19 PM

Ordered my frame at the end of November during the sale and I'm almost four months out without receipt. That is far more than any possible surface mail estimates.

Not so - our transit timelines on our delivery and returns policy (https://openrigs.com/information/information&information_id=6) and when they are listed on each shipping method during checkout all state that they are transit timelines only, and exclude any other stages in the order. Specifically: "Shipping via regular surface mail typically takes up to 10 weeks (even longer if there are import delays at the destination country - the official stance from the post office is that it can take up to 13 weeks), and via courier typically takes a week or two at the most. Somewhat in the middle is EMS, which normally takes 2-4 weeks to arrive. Note that these timelines are from the day it leaves the country, and excludes the scheduling phase, fabrication, and customs pre-clearance."

Looks like yours has been in transit for around 8.5 weeks, so you should receive it in the next couple of weeks:)

For my order, 10 weeks is up either Tuesday or Thursday of next week, depending on whether you use 1/14 or 1/16 as the date of shipment out of the country. I do not believe the "+" modifies the expectations of the customer, nor should it.

I will be glad to receive the frame if - and when - I finally receive it. But it has been so long now that I have had to go with other options in the interim. I understand some things are out of your control, but an entire third of a year has passed since I ordered the frame. That is simply incredible.

To answer the OP, and to be fair to fluffypony: are they a scam? No, I don't think so. But are some of us dissatisfied with the absurd shipping times we have encountered? Absolutely.