Quote from: hauzenberg on October 31, 2021, 03:43:39 PM

What a non-sense.

Every single withdrawal request I ever made was manually checked for 24-72 hours by your team. Or at least that is what you said here. I was always panicking why I'm waiting for 3+ days in average and always I'm getting response from you that your team is validating my bets, performing security checks, blah, blah. And now you tell me that I was abusing your system for past 6 months? Really?

I wanted to participate in wagering competition, deposited 15 mBTC, saw lowered maximum bet amount, didn't want to play after wagering competition ended and requested 16 mBTC cashout, I didn't tried to expoit anything.

Your cashouts were before approved as we were not able to prove & replicate your exploit before, as we have limited team and after a certain time/attempts we always had to wrap it up and give you the benefit of the doubt, even though the numbers of you being "just lucky" were implausible -> but without proof and finding where exactly the exploit was we always approve cashouts and give users the benefit of the doubt to give a good experience – and it's cost us severely.

We did several checks throughout the months, but were never looking deep enough to find the exploit. But when your numbers kept getting more and more absurd, and on other accounts, we gave it one deeper look and were able to figure out exactly what you were doing with forging requests in specific situations. It is undeniable what you have been doing.

After we fixed the exploit, we also implemented a trap, to additionally verify what exactly you were doing -> and you fell for it. You kept playing Las Vegas Scratch following the same old patterns, only this time your old exploit didn't work anymore, and you stopped after 100ish attempts, and requested a cashout as it didn't work anymore.

And stop trying to push us publicly here – it was an additional reason we were rushing our checks before to try and ensure a good experience -> there's nothing for you to exploit here anymore.