Quote from: AlexSimion on November 02, 2021, 12:08:20 PM

Quote from: Taskford on November 02, 2021, 11:45:27 AM

They shouldn't take anything since for what I know the exchange representative will not ask any money from their users and impersonators are rampant on social media channels so better verify first this issue to the real one and ask about this issue on their legitimate channels so that you can verify how true the 500 handling fee ask by them.

Also listen to what other suggested to you since they have good pointers to follow and let see if those suggestion could really help you.

Actually it's quite normal for him to have to pay a fee to recover that . He messed up , apparently 10000$ isn't enough for him to make sure that he sent to the correct address.

Theoretically most exchanges wouldn't even give him the chance to recover that , since recovering them would mean access to the private keys , which is a big no-no.

So yeah , having to pay 500 $ to make up for a mistake he made himself , isn't exactly scamming behaviour .

So do you think its fair for their costumer to be ask such huge amount for recovering their funds? if its ok to you then you are tolerating a corruption happening if that one is a legitimate support of that exchange since they can work with it legitimately without asking any amount to their costumers. But anyways hopefully OP can solve his issue since its not small amount which easily to forget then move on.