I had won $400 then they closed my account for a trumped up reason and I had been a long time customer many years and many deposits and a few withdraws. Customer service folks always treated me with respect and are kind folks untill they decided to freeze my account permanently. And they first tried saying I use too many bonuses when actually I never use bonuses at fortunejack so then they said my phone number on my account was no good and that broke their rules .
Nothing I could do at that point nothing

😭😭😭 my theory is they ran out of money to pay out wins so they started closing accounts idk but it sucks cause I always liked the casino and I spent way too much money here. Finally a small win and they close my account and keep the winnings
On the other hand this story looks weird to me. I haven't been a long time customer of theirs, and I already cashed out huge amounts (tens of thousands of usd) from sports and casino without any issue. I do not think they're outright scammers looking to scam everybody nor are they bankrupt, since they still paid me half of my sport wins, while there's 99.9% chance I'll never use their website again because they failed to pay the rest of the bets.
But the issue I am trying to explain here is that they cancelled half of my bets worth 120,000 dollars not because they were duplicate, nor because they were the same bet because their system recognised them as the same bet, nor because "they can't verify every sports bet manually" as the representative of FortuneJack is saying here, because they'll only need to sum up the total possible win of each ongoing customer bets and verify the bets if the sum is >100,000 euros. No, they purely and simply "cancelled" my bets because they won, and that's the issue, and that's still a serious matter not less serious of stealing funds.