Quote from: FortuneJack on November 05, 2021, 07:01:04 PM

Quote from: shasan on November 05, 2021, 04:27:02 PM

Quote from: Saturnm22 on November 05, 2021, 07:19:36 AM

I had won $400 then they closed my account for a trumped up reason and I had been a long time customer many years and many deposits and a few withdraws. Customer service folks always treated me with respect and are kind folks untill they decided to freeze my account permanently. And they first tried saying I use too many bonuses when actually I never use bonuses at fortunejack so then they said my phone number on my account was no good and that broke their rules .

Nothing I could do at that point nothing Sad

😭😭😭 my theory is they ran out of money to pay out wins so they started closing accounts idk but it sucks cause I always liked the casino and I spent way too much money here. Finally a small win and they close my account and keep the winnings

Case of you and op is not same. Op has wonon 2 bet of them 1 bet disappear and another didnot disappear. If you think how much received from one bet then your comparison of 400$ is nothing. The bet of op still might be scammed or something mistake from either fortunejack or the op. But by considering this case still we cant think they scammed you only 400$.

-
Making the last and final reply to the case, none of the bets have been disappeared, just the remaining ones were canceled/refunded to the user so the single one remained live which later on was marked as a won and the win amount was credited to the user's account. OP himself has all the screenshots uploaded. In the end, we are not going to move deep into conversation as it doesn't make any sense nor benefit the community in any way.

-
Tornike

Thank you for your participation. From now on please don't reverse this and come back again, since our experience says you could reverse anything including the results of a bet and clearing bet history (which is for everybody to see, don't count on the stupidity of people to believe you). Maybe it's now the turn for the Curaçao gaming commission to give their opinion as to whether this is normal behaviour under their license.

As I will try to inform others in the community of what happened here and all posts will have the link of this thread, and as I will also be contacting sportsbets influencers, and giving updates on the Curaçao gaming commission complaint, chances are this thread will continue (PS: I took a screenshot of your post, don't try to delete it xD).