Quote from: michellee on Today at 05:31:05 AM

Quote from: coin-investor on November 10, 2021, 11:55:46 PM

Quote from: madnessteat on November 10, 2021, 07:34:47 PM

The situation described has changed my attitude to the Fortunejack gambling site. I believe that they have no right to take away the user's funds that he has deposited on the site. If they suspect him of money laundering, etc. they should limit his access to the site but not take the money.

I think that at a minimum they should give TS back 40000 TRX and apologize for the misunderstanding. In general, during a pandemic, setting a fourteen-day deadline for KYC is just insane! I hope this story is resolved in TS's favor.

This scenario could happen to anyone of us, and we all agreed that it's not right to compensate the money even the authorities that issue licenses have stated that funds should not be compensated, better check if the casinos you are playing have this kind of rules in their TOS so you will be guided and do not commit the same mistake, for humanitarian consideration FJ should allow OP to withdraw the money.

When a gambler can read all of the TOS, they will know that they must not break the rules at the casino. The casino must not try to steal any funds from the members as the members trust them by depositing their funds to play the gambling games. If the casino is suspicious about illegal activity, they can hold the funds until further investigations. Both a gambler and the casino need to discuss the thing that makes them have a problem.

The casino can ask about KYC to their members, especially for members who do something suspicious coincidence to make sure that their member does not break the rules.

Im a professional sportsbettor, Im new to the crypto-casino space. For starters I could bet like 100euros on games then limited to 30euros after 3-4 bets. I did see another thing I have not seen another casino do. I had 40 000 TRX in my account, when i tried to make a bet it said "U can only have "X amount in open bets" LOL. So I had 40k TRX I could only bet 1 bet for peanuts then I couldnt bet another bet whilst that was ongoing. Never seen that before either.

I will admit I am a lazy person when it comes to KYCs, If a casino that doesnt let me bet and treat me like shit my past experienced have taught me that those KYCs will take so much slower and they will do everything to make life harder for people who won money at their casino. But in this experience I did not see their email, EMAIL as in ONE email without any Warning for what they were going to do.

"Open an account with us U will get 200% bonus" Great thanks "Btw can u send in some document to prove your identity for us?" Opps sorry have not been online last couple of weeks but sure I can send them in "Sorry u took to long to answer We took all your money and closed your account