Thank you for your reply. Maybe I was not clear in my message but I already contacted your support via live chat on the website and also via email. I received a response but only those standard phrases that financial department is working on that issue. My first message is nearly two weeks ago so for me it looks like betnomi wants to delay payments.
I looked into your issue and the reason why it wasn't processed was because you are doing arbitrage betting which is of course a breach of our terms and conditions.
You are well aware of that. Contact our live support and they will resolve the issue and complete your withdrawal for you.