Quote from: betnomi on November 11, 2021, 04:31:54 PM

Quote from: Peter1234 on November 11, 2021, 03:01:50 PM

Thank you for your reply. Maybe I was not clear in my message but I already contacted your support via live chat on the website and also via email. I received a response but only those standard phrases that financial department is working on that issue. My first message is nearly two weeks ago so for me it looks like betnomi wants to delay payments.

I looked into your issue and the reason why it wasn't processed was because you are doing arbitrage betting which is of course a breach of our terms and conditions.
You are well aware of that. Contact our live support and they will resolve the issue and complete your withdrawal for you.

Can you please tell me how you can look in my issue without knowing my username on your website?

Furthermore it´s funny that you are insulting me of arbitrage betting.
When I registered at your website I had limits of ~0.50 EUR per bet. Your live support told me that low limits are usual for new accounts and that limits would increase after some bets (Obviously this was wrong as my limits did not change). For that reason I placed some (random) bets with stakes of 0.50 EUR per bet.
What kind of arbitrage betting is that?

Unsurprisingly I have not received my withdrawal yet.