So basically OP got even his 40,000 Trx taken by Fortunejack because he missed the KYC deadline and all of you are saying this is fine ? That it's normal ? How is it normal for Fortunejack to confiscate the 40,000 Trx deposit aswell , they don't want OP as their client anymore , fine , then return him the balance he had , or at least the initial deposit..
This is literally straight up scamming him.
Now i dont wont return my emails, customer support only directs me to the Email that doesnt respond back to me and their Agent on this forum wont respond as well. Im so frustrated