I see that you are getting better and better in insulting me..
But I understand that when it comes to money, people often lose their minds.
If you have not violated the rules, you have nothing to worry about, you will get your money back. Even if you have violated the rules, you will get your deposit back. Unfortunately, this type of review often lasts even up to 2-3 weeks, so you just need to be patient and you will receive an official answer.
When anyone loss money and do not get proper answer as well as get wrong answer or something like this then it could be same as s/he is saying. The scam site will never give money back if it is a handsome amount but it might be possible to give money back if the amount is very low.
Refer to resolved issues to see the number of cases that are already resolved by 1xbit team, but it looks like more and more new created accounts coming up every now and then may be those are targeted at discrediting 1xbit efforts to reclaim they reputations.