Quote from: upsetuser on November 18, 2021, 06:21:20 AM

I see I am not alone. I have initiated so many tickets and sent so many emails to support@... but haven't got any reply in one month.
What are alternative ways to contact them? Are there other email addresses?

What is their physical address?
I don't know in China but in the rest of the world, if a company exists (are they a real company?) they must be registered somewhere.
There should be a "register office" where you can access all their contact data, physical address, phone number, etc.

The company that owns hashnest is Bitmain, as you can also see in the first item on this topic https://bitcointalk.org/index.php?topic=766448.0 Maybe this helps, please keep us updated. I don't know what to do.