Quote from: TheQuin on November 16, 2021, 02:46:14 AM

Quote from: Lucky444 on November 15, 2021, 06:58:47 PM

I just did instant withdrawal and there is note saying the process can take up to 24 hours Huh

??

I really need this money to be sent right away.... Can I know why this is taking so long Huh

The note also tells you that it is for security reasons. It helps us keep our customers' funds secure by having a system in place to help spot account hacking and abuse. The automated systems aren't perfect so we don't use them to ban accounts, they just flag suspicious activity for manual review. That means a few customers who aren't doing anything wrong get inconvenienced by a delay but overall since we introduced the system it has helped us cut losses to botters dramatically and prevent a lot of customer losses from hacking.

Long time freebitco.in user here, just noticed my Instant Pending Payout(s) are under manual review for up to 24 hours. I have read this response and appreciate the security measures taken to protect all users, but is there any way to expedite this approval process? Like entering my 2FA code or you guys verifying my account through email confirmation or anything? Kind of needed these transactions to go through ASAP, hence the "Instant" withdrawal option was selected.

Really have to reconsider the amount of BTC I hold in my freebitco.in wallet if Instant Payouts moving forward can arbitrarily take up to 24 hours for a "security review".

Thanks.