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Thanks for the comments. We had to remove some comments since the content was inappropriate.

How do you define inappropriate comments? When I look at the post archives, I see that some legitimate questions were asked here, such as from the players to whom you refused to pay their winnings. As Bitinity said, you have to change your behavior on this forum if you don't want a negative trust rating that can't be censored. Is that what you want?

We did not refuse any winnings. We only wrote that a user placed 300 bets, and that we had to verify these bets.

Please see the terms:

7.5 All withdrawals will be processed within 72 hours, unless further review is required. This decision will be based on the gaming activity and the placed bets.

Fair enough answer , 72 hours requirements to wait is not that bad since it is written in your TOS that players must read and understand first before depositing and playing .

Maybe he isn't aware of that rule that's why he keeps bumping the thread about his claims.

anyway Please update the thread ASAP once the process is over and what is the result .

72 hours looks a reasonable timeframe. Personally, I never have placed 300 bets in a few days.
I can imagine that it is some time to check everything.

Some players are very active.

I think it is possible to make 300 bets in a few days when someone is betting on a lot of events or matches mainly on live betting.

It seems that the time of waiting for verification of this 300 bets is the most controversial at the moment. My guess is that only when you finish it will you know exactly how long it takes, but are you now able to give an estimate of the time or is it still impossible?