Just tried to withdraw and has been pending for an hour now.
Support told me that the withdrawal needs to be confirmed by the finance department first and only THEN the money will be credited within 10 minutes.
"Cashout in 10 Minutes" lol - what a joke
10 minutes is the average processing time of the withdrawal.
Before we transfer funds to you, the request goes through several stages, at that time, I suppose, the system was overloaded with requests.
We will work on reducing the processing time.
I think Withdraw 1o minutes is not very long, if only it took about 10 minutes. It didn't really make me spend a cup of coffee just to receive a balance notification. I certainly don't mind this. Gambling at other casinos is not too strange. Maybe it would be great if it was faster. I'll do some research right away. Considering the reputation of your casino is quite good, so it never hurts to give it a try