Quote from: dexX7 on March 24, 2014, 04:00:47 AM

I love you for the animated sync icon... Grin

And I see you adopted some of my suggestions. Thanks!

A general question: is there a reason that you show TMSC as default in the DEX? Also the balances in the addresses view have the order "BTC", "TMSC", "MSC" - I'd almost say: switch it! MSC is the most important one, BTC the least important one. I think.

About the support page: it would be very interesting to see how often it's opened. I read in the main thread that some said "all wallets are not very usable" (I disagree!), so this would be a tool to get some real numbers to falsify this fact.

Maybe this is a crazy idea, but what do you think about some kind of text box on the support landing page and after a user submitted his problem it is forwarded to a newly created mailing list (e.g. support at mastercoin.org). And volunteers could sign up to respond to those support requests? I think Dom is probably the right person who is able to evaluate such an idea?

Hehe I wasted about an hour rotating that original sync icon a bunch of times to make an animation but the result was pretty poor - I think the new (properly generated) one looks much better - thanks for the ideas

I can change some of the defaults around, I think there is an issue for that already.

I could always grep the logs for the number of times that page is hit if needed sure.

Doing some sort of ticketing is great if a reasonable turnaround can be achieved - the difficulty with things today is people want their answers (now! now! now!) and even say 8 hours which used to be a good customer service turnaround is seen as slow (not that many in the crypto world deliver service even close to same day though!).

I think a decent FAQ needs to be added to that support landing page at minimum though.

EDIT: Perhaps that's expecting a bit much (8 hrs) - this is a very young industry after all - too much time in the day job negotiating SLAs with helpdesk Tongue