Quote from: Tornate on March 24, 2014, 04:22:50 PM

Quote from: Nemo1024 on March 24, 2014, 03:28:45 PM

Quote from: Tornate on March 24, 2014, 02:39:46 PM

Quote from: jelin1984 on March 24, 2014, 02:34:20 PM

Not refund yet?

Yes. Month passed since my orders changed status to "Refund ready for process". No refund since February.
Their support only replies "we are extremely busy at the moment".
It is taking them more than a MONTH to send a single bitcoin transaction, LOL.

SCAM

They don't refund in BTC.

I got my refund in USD about a week after I requested it, even though I paid in BTC. That was a month ago, and their customer support was helpful in cordial.

In one of email responses, they states that "large amounts" are sent back in BTC, not via Wire. BTC amount is calculated according to the current price on Bitstamp.

Catch 22-they cannot send you refund in $$ because it is too much, but they also cannot send you refund in BTC, because THEY SELL all BTC that they mine.
It's a Buridian's ass paradox.