I think the consideration for possibly allowing the OP to select an arbiter for their own choosing is a huge step forward. Even though what I say obviously carries no weight as far as on a personal basis I have to say I am pleasantly surprised with you being open-minded enough to try to find a resolution that will be much quicker than any legal avenue would bring.
Regardless of the ludicrous allegations that were made in this thread the past in order to misdirect from the real issues, my only concern and interest within this situation is and was that the OP should be returned their funds. I hope the OP will read these posts soon and contemplate the next step carefully when posting with an update.
Thank you for the swift reply but what you wrote highlights some issues which if were conducted in a different manner would have given you and your website some credibility.
For example, why on earth choose an arbiter that you already know instead someone completely impartial? Furthermore, why even transfer the funds totally 35,000 EURO to a third party without consent from the OP?
Because we cannot rely on consent from an anonymous person. Therefore, because one of the allegations was that we didn't have the funds, we decided to move in order to prove it. Also, it was stated on the Criminal Procedure against the OP.
If what you say is correct and the OP is not asking for arbiter contact details because the OP does not want to send KYC, then that is not something that should not surprise you because the OP chose to not send you KYC after you seized their funds and I along with others advised the OP (when this scam accusation thread was created) to not send KYC in case you try to misuse it in order to take revenge on the OP.
The OP doesn't have to provide KYC to us but to the Arbiter.
Why will you not simply ask the arbiter to either send you the funds back in order for you to send them to the OP (who is the rightful owner) or ask the arbiter to send them directly to the OP - that way the whole issue will end and hopefully you will drop any legal argument you have against the OP and in the same way the OP will drop any legal argument against you and Rock Trading then both parties can continue without this issue hanging over them.
We cannot request funds back for a certain amount of time. I believe at least one year in case the owner of the account is not showing up ( I have to check on this). In any case, even if possible, we would not be able to release funds without a full KYC identification. Sorry but current laws prevail on personal ideas.
Will you please kindly consider it?
What I could consider, if possible, is to let the OP choose a legal arbiter of his choice in Italy and mutually request the present one to transfer funds to the new one.
The OP has suffered a lot as a result of the funds being withheld for so long. The issue started in December 2017 and here we are in December 2021, it has been a long 4 years for the OP.
I know, but ask yourselves why? For 4 years the OP stated that he initiated a legal procedure but, as of today, nothing....... The reason is simple: He cannot prove to be the account owner.
However, if he would consider to choose a LEGAL arbiter of his choice, I would gladly accept it
Please kindly consider bringing an end to this matter and release the funds back to the OP.