Quote from: timerland on December 23, 2021, 09:19:33 PM

Quote from: Strongkored on December 22, 2021, 09:02:36 AM

Quote from: perla on December 22, 2021, 08:20:00 AM

I am not expert in regards with transactions but I think they have some kind of minimum deposit and also with withdrawal. Before, I experienced this on 1xbit since they have minimum deposit before but the contact said I just need to fulfill the remaining of the minimum deposit to reflect it on my balance.

It really depends on the rules of each Casino, unfortunately this is the fault of the player and the Casino cannot be blamed, it is in the Bitstarz FAQ.

So OP has lost the money, it will never credited.
That's why it's important to read the FAQ at the Casino, especially if it's the first time playing and making a deposit otherwise something like this will happen.

Yeah, imho OP should have been more careful.

It's not the casino's fault that they have listed the minimum deposit amount clearly and OP chose to ignore it actively.

But at the same time, perhaps some negotiations with the casino support could get your balance credited? It's just that moving around small amounts of ETH is probably just not feasible for them financially.

No matter how much fund we send to an address it will be credited to the address where we sent it but as per the terms they won't accept any deposits which is lower than the minimum acceptable limit so yes its OP's mistake and he should be careful about this in any casino if he is going to try a new one. Anyway the above links proves that they are already having accusations against them so OP actually lost less than how much he supposed to do if he followed the ToS.