Quote from: Phoenix1969 on March 24, 2014, 09:59:19 PM

Quote from: smoothrunnings on March 24, 2014, 09:32:45 PM

Quote from: Tornate on March 24, 2014, 09:22:23 PM

Quote from: Phoenix1969 on March 24, 2014, 05:07:13 PM

Quote from: Nemo1024 on March 24, 2014, 03:28:45 PM

Quote from: Tornate on March 24, 2014, 02:39:46 PM

Quote from: jelin1984 on March 24, 2014, 02:34:20 PM

Not refund yet?

Yes. Month passed since my orders changed status to "Refund ready for process". No refund since February.
Their support only replies "we are extremely busy at the moment".
It is taking them more than a MONTH to send a single bitcoin transaction, LOL.

SCAM

They don't refund in BTC.

I got my refund in USD about a week after I requested it, even though I paid in BTC. That was a month ago, and their customer support was helpful in cordial.

Exactly, maybe you are looking in the wrong spot, lol, try your bank...
That's why they ask repeatedly for a swiftcode, which is most likely your problem, and not theirs.
This situation has been gone over dozens of times in here, why are you looking for BTC?

I am writing the second time already: they are going to refund in BTC due to a large amount of money.
And they are not able to send the bitcoins for a MONTH already. And they still continue responding "it will be with you soon", "i am sorry, but we are extremely busy", etc.

Most of the bitcoins likely got eating up by MtGox, so yeah you'll likely have to wait like everyone else. Sad

Haahaa, really? omg. You do realize they used BitPay and Bank, right?
This refund sounds too weird, and no, I had a "large" refund as well, and it was still to the bank.
I suggest if his refund woes are REAL, he picks up the ##$%^& phone, or posts it in the actual KNC forum, to Keith, Lu, or Liam... instead of whining in here where not a single rep is going to answer. Too damned fishy.
I feel for ya if true
did you order 10 or something?

Post the emails in here, their forum, and post a thread... that might get their attention... MIGHT
In the recent past, calling them has proven to be most effective whilst wanting answers.
During Swedish business hours, of course.

on another side note, and unrelated.... Remember folks...
Nothing ships, and everything comes to a screeching halt in July @ KNC
(SIV)six weeks. Most Swedes take all of July off. Swedish Industrial Vacation.
Which may effect Titan, or not at all if out before then.
Last July, this included Customer Service; let's hope that changes, lol.
It was extremely aggravating, and a tad scary for them to go on vacation right after taking our money in early June.
But they came back, and rocked the world.

Listen if you feel scammed hire a lawyer and call the local police over there and have KNC charged, the laws over their for corporate fraud are much more harsh than in America. Wink