Quote from: Furious 7 on Today at 06:27:43 PM

Quote from: GbitG on January 02, 2022, 07:40:15 PM

Quote from: Furious 7 on January 02, 2022, 04:30:34 PM

Quote from: Bitinity on January 02, 2022, 09:12:00 AM

Today I received an email that I need to pass the KYC during 14 days after the request from Fortunejack, otherwise my account will be terminated and all funds will be confiscated. I tried to login to my account after noticing this email but I cant login, is there something wrong here? Anyone facing login issue like me? Posting it here while waiting the answer from live support.

Does your account have a balance in it?
I know Fortunejack is now stricter rules so using some of the bonus codes that you get is closely monitored but all of them have to wait for an answer from support because this problem of course they will answer it.
So far I haven't experienced the same thing as you, but if there is a problem, even the chat support that I contacted directly, the account can still be logged in.

I also faced this issue so just because of this now my account is also suspended, and I am not able to withdraw any amount having contact with support now trying to pass KYC which is going to take time due to some my documents issue, so I am feeling I will lose my funds which I won from some free promotions. Hopefully after having my documents I will try to create new account and first thing is passing KYC because now it's must on many casinos and exchanges otherwise many members facing serious issues.

When you say that maybe you should try to make something real and maybe now you should wait for your account to be reactivated because it is still in the process of being suspended everything will be unusable. on the other hand, when you have problems with KYC, I think you have to make it more real because KYC is now one of the problems you have to solve.
you have to take care of your documents properly so that your kyc is not hampered.

Few weeks back I was really against this KYC but now suddenly I have serious trouble on few sites, so now I am trying to solve issues with the help of relative supports because now I have some good funds on few sites and all asking for this which is awful but no other option available. Trying to do this without help of third parties and just with some good and reputable sites is not problem but still waiting for response them as I have something better and affordable then I will go ahead and solve this all because now can't afford to lost these funds.