Quote from: goldenevermouse on Today at 12:25:11 PM

Quote from: TopTort777 on Today at 11:37:47 AM

Can you provide more detailed information? Add some screenshots with a proof. Otherwise this looks like a wall of text.

You say your win bets are being cancelled. Bets, not just one bet. This cant be just a coincidence. Hard to believe that Betfury cancel your bets everytime you win and leave only loosing bets. You are the first person with such a situation with betfury. As someon on purpose make you lose your balance. Did you have a lot of funds there? Maybe won a huge amount recently?

Sure.
More detailed information :

(screenshots attached)

I lose BNB
lose TRX
lose ETH
lose BTT
lose BSW
lose USDT

All lost bets settled.
As lost.

The only I won - BFG,
and my WIN bets "cancelled" !

Btw, the support by mail answered :

"According to the rules and conditions you have bet on 3 events with wrong odds.
Kenya Police - Vihiga Bullets Fc
Hapoel Galil Elyon - Hapoel Beer Sheva
Bnei Herzelia - Maccabi Tel-Aviv
According to the rules and conditions these bets have been cancelled and recalculated with odds 1. All your bets in BFG currency have been cancelled and returned to your balance."

Well.
my question :

"I lose BNB
lose TRX
lose ETH
lose BTT
lose BSW
lose USDT

All "not wrong odds" ?

the only I won - BFG,
my WIN bets "cancelled"
But my LOSE bets - lose !

"wrong odds" - it's when win?

please provide clarification,
what is "wrong odds" ?

(According to the rules and conditions, of course)."

No answer yet.

Greetings! Thank you for your detailed view of the situation from your side 🙌

We also contacted the risk department and sportsbetting provider to clarify the details of your bets. We received the answer that the User tried to abuse bets in Sportbetting (switched odds are prohibited). The sports provider noticed this issue and contacted BetFury so there his bets were canceled. The provider reserves the right to cancel all bets of the user who is suspected of abuse.
According to SPORTS BETTING TERMS AND CONDITIONS https://docs.betfury.io/terms-of-services/sports-betting-terms-and-conditions#3.-betting-rules

3.1. Sportsbook platform reserves the right to cancel any bet made on obviously “bad” odds, switched odds, or a bet made after an event has started.
3.3. Sportsbook platform reserves the right to refuse, restrict, cancel or limit any bet.

BetFury’s Risk department invited User to undergo the KYC procedure. Since he did not have an email linked to an account, he must contact us by himself, which has been repeatedly stated in the dialogue. He ignored this request and continued to spam with unconstructive speech.
Read the rules before placing bets ✌️We wish you fair wins!