Quote from: ScamViruS on January 04, 2022, 06:30:13 PM

Quote from: BetFury.io on January 04, 2022, 04:58:45 PM

The user made bets on the same events, but different markets. Such actions have raised suspicions of the sportbetting provider. The Betfury team is always happy to help with situations that happen to players. But this works only if everyone follows the rules. We hope for mutual respect and wish you all successful and fair bets Wink

Not everyone likes to read the rules which later creates problems for them, only when they face a problem can they understand its importance. Since this player is facing a problem you should help him in the right way as much as possible. Because it will be good for your platform which will carry positive things among other players. And if this player has made a mistake then you can explain it to him in detail by proving the information.

This is just my personal opinion.

Of course, you're right! We must do everything to make the user feel comfortable. Therefore, we offered to contact the risk management team by mail. Unfortunately, the user chooses to go to the forum instead of actually resolving his issue: