25 hours has passed already since the withdrawal was created. This is a BEP-20 withdrawal, should it should not take long time.
Btw, the only way to communicate with support is to send an email to
service@bitgame.com or to ask admins in telegram groups? As I did not find any support button on the page.
Damn, it's also quite a high fee to pay for the withdrawal as well, especially on the BSC network which has very low fees.
Happy to see that the representative is back active on this forum! One question: are you planning to lower the minimum bet on your in-house casino games and sportsbook? Right now it is 1$, which is pretty high.
@Toptort, hopefully you get your payment soon! Keep us informed.
I agree with this.
$1 minimum bet is way too much and just limits small players from playing. Even though they may not bring a lot of gaming revenue, they form the basis of the community at your site so it makes no sense to disincentivize them from playing.