I mean at the end of the day it is all about improving and fixing and caring for what people are saying. If you listen to the community then you will do better and there is no denying that. You could be a purely dice website, a purely blackjack website, a whole casino, just a sportsbook or whatever else, it could be any other business as well but if you do not care about what your customers are saying then you are going to be screwed and there is no turning back from that.
Blackjack listens, there are like maybe 5 other places in all of crypto casino world that listens the way blackjack does and that is why they have gone up. As you said the problems are from demand and that's a great type of problem to have.
Community is the most important measure of success in such a company.
I think Blackjack.fun is already doing that quite well.
Bonuses and activity here in the forum are already a good start.
What makes a strong can be seen well in some active casinos here in the forum.
Everyone has started small and Blackjack.fun has a great future ahead of it I think...