Quote from: Saint-loup on Today at 04:11:33 PM

Quote from: Betwrong on January 19, 2022, 09:56:57 AM

Quote from: Bitinity on January 16, 2022, 09:45:50 AM

Quote from: Betwrong on January 15, 2022, 11:48:25 AM

Quote from: Bitinity on January 15, 2022, 01:01:13 AM

I wont say that far, it is about phone number only which is not being used for any payment (at least till now). Even if it will be used to verify withdrawal and players has no access to the number, I'm sure Fortunejack will give an alternative way to verify as long as players can prove the ownership of the account.

I'm also sure they would, but can this issue arise at all? I mean, if you lose your phone, you can get the same number for a new SIM card. I don't know about all countries, but in most places this works for for sure.

Yes it possible to get new sim card with the same number but some time the process is a bit complicated especially if the used number is not registered using our own personal information as it will be impossible to prove the ownership of the number. I just have no idea with the rule that it is not allowed to change phone number during 10 years.

I think after our conversation seen by Fortune Jack officials they will consider changing this rule. But I understand that it is not so easy as it may seem. Allowing to change phone number can put users of the site at additional risk, so something has to be invented to work as a substitute, to maintain the security on the same level.

I don't think it's a written rule, I think it's a kind of bug. And unfortunately if they don't fix it, they will certainly lose many customers who will be afraid of losing their accounts and their funds if something goes wrong with their phone number.
For example Bitinity said above that his phone number registered there is not working anymore since several years. Undecided

That's right. Be afraid of the security service. They will use any reason to block you.