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you was away from the trake for few days? and you called your self a support member? better you scroll up and read the posts above where i have posted SS

Why you have not posted your details of the problem on the OP and also why you have posted ere instead of scam accusation? If you provided screenshot of cat which I think made for public(all users of the site). If you need any help then you should contact with their support privately. If you can do so, I think that will be helpful for you.

Yeah giving out some valid proofs in your support will help to resolve the issue not by putting simple claims and opening a scam accusations thread with all the proofs you have will build more trust among members and can help you more with it.

and when the support of a site so shady, where els you can go? they have already claimed it that they read the conversation and asked mod to unmute me. as i have provided ss.so thats mean the mod was guilty

You can always solve the problem with them first, and if things still not resolve, then that is the only time for you to raise your concern here and maybe ask for some help. Either MOD is guilty or not, at least you got yourself free to chat again and that's a case solve already. Maybe that MOD is getting things too personal, or OP did really say something that is not allowed on that site, we have to know both side before we conclude.

agree with you. I've contacted them and they responded with 'Only mod can decide on mute issues' while i told them i haven't done anything against rules but the moderator kirito mute many users at that time and i asked him why you muting users he replied 'becouse muting more users creat more chances of wining rains' i told him what about site well? he said ' site is well.
then i remind him becouse of this behavior duckdice.io is well known for shady behavior on all forums.
and there i got mute permanently.

edited: incase you have doubt about my claim of mod is guilty i will post this SS to prove that theire support find him guilty thats why they reconsider the unmute. they read the chat between me and him
https://imgur.com/a/wp6A5LL

1. I've muted users that day because they were spamming on the eng channel , I've looked into their chat history and all their messages was a "gl" every few hours . When you asked why I'm muting I told you " look on the bright side , active users will have a better chance of rain with the spammers gone".

2. I've checked your account , noticed you were crewchellenge , the same user who scammed last year one of our highrollers for 3000$ , so I permanently muted you . The end.

people have to learn accusations from duckdice.io moderators. as u have already accused a user with children porn. and when he ask for the proof your support run away