Quote from: Betwrong on Today at 11:22:06 AM

Quote from: Bitinity on January 20, 2022, 09:59:16 PM

Quote from: Betwrong on January 19, 2022, 09:56:57 AM

I think after our conversation seen by Fortune Jack officials they will consider changing this rule. But I understand that it is not so easy as it may seem. Allowing to change phone number can put users of the site at additional risk, so something has to be invented to work as a substitute, to maintain the security on the same level.

Hopefully they will consider it. I have to agree it is not as simple as it says, but I'm sure there is a safe way to change phone number so it wont affect anything related to our account. Proving that we are the real owner of the account is more than enough as a requirement to change the phone number.

Yes, maybe doing a "re-kyc ", as @ryzaadit suggested, is a good option, but maybe they will come up with something more convenient for the users, because, to be honest, doing KYC is not the easiest process, if you ask me.

Again, I have no idea how exactly it should be done, but something has to be done in this regard, and I hope FJ team can come up with the best solution.

They ask confirmation from the email for the withdrawals, why not do just like that for phone change ??