Quote from: rodskee on Today at 08:25:57 AM

Quote from: BitcoinAccepted on Today at 08:14:37 AM

Quote from: mm2543363580 on January 26, 2022, 08:47:49 AM

It just confirms that in the gambling industry, quality is more important than quantity. Gambling involves very strong emotions that players often cannot deal with. That is why the professionalism of customer service depends on how they can deal with such people. If they can not handle it, there are scandals and problems that make the casino lose its reputation. Such situations turn off everyone.

Agreed. The availability of customer support, whether chat support, live chat, email or telephone, and the hassle-free approach, and reliable assistance by the casino really does help maintain and improve the overall image and reputation of the casino. And I believe that casino that focuses on customer services will surely hit success, because it will lead to lifetime loyalty of the players.

This is why i pay more respect to those gambling operator that still actively updating their threads here in forum , either those are their representative or the owner itself? yet they are the one that must be trusted and will be paying attention.

the support from the team and the owner is the big factor how we will trust our funds inside their casinos .

Moreover, casinos that are still running campaigns (except for 1). Back to how their services until now have always provided the best and try to keep updating whenever there is a change regarding the service system and others. While they continue to show their contribution in several threads and respond to any complaints then for me their choice of casino is the most important thing. At least we'd have filed a complaint if there were a few problems.