Quote from: AicecreaME on Today at 11:06:49 AM

Quote from: RILWAN on January 25, 2022, 04:09:33 PM

Different forks with different opinions, I have seen quite a lot of gambling sites that have hard a rough pass and this reflects on their reputation both on this forum and outside the forum, this leads me to ask what are the bad behavior of casino operators that turn you off from the site?

What turns me off when it comes to gambling casinos are those who don't provide good customer service whenever problems arise. I have read so many posts here about conflicts and concerns that could have been solved easily, yet, the casinos didn't bother to solve it right away. There are so many posts here in scams and accusations board in which clients suffered either minor and major issue. And then when they try to contact the customer representative, it will either not reply to them or make empty promises. This is such a huge turn off because every player deserves to get a nice treatment and resolution. Also, the casinos are responsible to discuss the problem with their customers because without them, it will not be where it is today. They all owe it to their patronizers, but I don't know why most often than not, they forget it.

The casino forgets about the good attitude to customers for one simple reason - all the money but above all it is a profitable business and only in the second place - it is creating a comfortable environment for customers and increasing the number of users - players. Casino profits depend on this first and foremost.
And all casinos balance on the optimal balance of comfort for players and their own profits. Of course, this ratio is a little different, but the meaning of their actions does not change. In addition, it is necessary to keep in mind the psychological state of the lost players and their increased aggression, including when writing complaints and communicating with support. Hence the large flow of negativity in almost all casinos.