I saw some people had their cases solved almost immediately and me waiting so long, I really don’t understand. I believe I won’t see my money at all, but worst thing is i know nothing at all, they don’t want to explain me anything, security team is ignoring me and support team is writing me this:
it is most likely that their security team deemed your issue as closed. I've seen a lot of people complaining about 1xbit for months and don't really get a response or closure from 1xbit as to why their account was banned, their funds confiscated, or what rules they broke.
A quick question, is it possible for 1xbit to regain and recover their reputation from all the alleged (and legitimate) issues they have faced so far?
From all the complaints that I have seen, it seems like not all issues were directly solved as some were remain unheeded and neglected. I am just really baffled on why people still prefer to gamble at their platform given their track record of withholding funds whenever players try to withdraw their winnings. I mean, it is definitely easier to avoid than to cure- as the latter may be considered unrecoverable.
Let this be a reminder that if you guys were to gamble in 1xbit, at least think and reconsider several times. The fact that this thread is also full of complaints shows on how messy their system could be.